E-vent
Support

How can we help?

Browse the answers below or write to us, and we will get back to you as soon as we can.

Frequently asked questions

I forgot my password. What should I do?
On the sign-in screen, tap Forgot Password and enter the email address of your account. Enter the verification code from the email together with your new password in the app. If the email does not arrive within a few minutes, check your spam folder.
How do I cancel a reservation?
Open the My Reservations tab and tap Cancel Reservation on the reservation. Reservations cannot be cancelled once an event has started or finished.
I am not receiving notifications.
Check that notifications are allowed for E-vent in your phone’s settings. Event reminders are sent for the events you have reserved.
How do I change the app language?
Use the language selector on the welcome and sign-in screens or at the top of the home screen to choose Turkish, English or Russian. Event details are shown in the language you choose.
How do I delete my account?
Use Delete My Account at the bottom of the home screen to permanently delete your account. See the Account Deletion page for details.
I work at a hotel. How do I get an account?
Staff and manager accounts are created by your hotel’s authorised manager. Contact your hotel manager for your sign-in details or a password reset.

App: E-vent · Developer: Final Terminal Bilişim A.Ş.